Get in touch
Questions about equine nutrition, stocking the range or direct vet support? Check our FAQs or reach out to us via the form below.
Before you write to us
Check out our FAQs below as we might already have a quick answer for you.
How quickly will I hear back from the team?
How quickly will I hear back from the team?
We aim to respond to all enquiries within 2 business days. If you need urgent clinical support, please include your vet's details and we'll prioritise your request.
What information should I include in my enquiry?
What information should I include in my enquiry?
The more specific the better: how many horses, the type and level of work, the current ration, and anything you have already tried. For order questions, include your order number so we can look it up straight away.
Do you offer sample packs before committing to a full order?
Do you offer sample packs before committing to a full order?
Most products have a starter pack sized for trialling one horse before you commit to a larger format. For trade and clinic enquiries, talk to us about what is available for your situation.
What is your minimum order quantity for clinics?
What is your minimum order quantity for clinics?
Minimums depend on the products and the account type. Get in touch through the form above.